Joan has been a patient of OLE Health since 2003. Around that time, she had been diagnosed with an underactive thyroid, which was affecting her energy level and metabolism. She needed to establish care with a provider to manage the condition. While OLE Health focuses on preventative care, many of our patient have complex health needs or manage chronic conditions. As a patient-centered medical home, each patient is assigned a primary care provider and works with an integrated care team to ensure they have access to services they need in a way they can understand them. For patients managing chronic conditions, this can make a huge difference. For Joan, it’s the staff at OLE Health that makes the difference. “My